These Terms and Conditions (“Terms”) govern the use of our website and the booking of vacation rentals or properties through our platform. By accessing or using our Website and making a booking, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
You must be at least 18 years old to use our Website and make bookings. By using our services, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding contract.
3.1. Reservation: When you make a reservation through our Website, you are entering into a legally binding agreement with the property owner or manager (“Host”). You agree to pay the full rental amount, taxes, and any applicable fees as specified in your booking.
3.2. Payment: Payment is processed securely through our platform. We may use third-party payment processors, and your payment information is subject to their terms and privacy policies.
3.3. Confirmation: Upon successful payment, you will receive a booking confirmation email containing details of your reservation. Please review this information for accuracy.
Each Property listed on our Website may have its own cancellation and refund policy. Please review the specific terms and conditions provided by the Host for your booking. We recommend purchasing travel insurance to protect against unexpected cancellations.
5.1. Guest Responsibilities: You are responsible for abiding by all rules, regulations, and guidelines provided by the Host. This may include but is not limited to noise restrictions, occupancy limits, and pet policies.
5.2. Damages: You are responsible for any damages caused to the Property during your stay. Hosts may charge for repairs or replacements as necessary.
We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Website, you consent to our data practices as described in the Privacy Policy.
If you encounter any issues during your stay, please communicate directly with the Host to resolve them. We are not responsible for disputes between guests and Hosts but may assist in facilitating communication.
To the extent permitted by applicable law, we disclaim all liability for any damages, losses, or claims arising from your use of our Website or the booking of Properties, including but not limited to property damage, personal injury, or financial loss.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our Website. It is your responsibility to review these Terms periodically for updates.
We may suspend or terminate your access to our Website and services at our discretion, without notice, if you violate these Terms or engage in conduct that we deem harmful or disruptive.
These Terms are governed by the laws of California, and any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of California.
For questions, concerns, or inquiries, please contact us at thetahoeaframe@gmail.com.
By using our Website and booking Properties through our platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.